Privacy Policy

At Gsmanpower, safeguarding your privacy is paramount. This policy, along with other referenced documents, outlines the collection and processing of your personal information when utilizing the gsmanpower.co.uk website. Below is an index for your convenience, allowing you to navigate directly to the sections of interest.

Personal information we collect from you

  • We gather various types of personal information during your visits to our website, such as traffic data, location data, weblogs, survey responses, and details from contact forms. This information helps us enhance your browsing experience by tailoring content suggestions based on your location.
  • When you utilize our contact forms (e.g., “Contact Us,” “Send Message,” “Receive Financial Updates,” or “Collaboration Inquiry”), any details you provide are voluntary. However, fields marked with an asterisk (*) are mandatory for us to fulfill or respond to your request. Your additional information is entirely at your discretion. We maintain records of correspondence for reference.
  • If you opt-in for marketing emails via our contact forms, we may use your personal information to send you relevant promotional content. You have the right to unsubscribe from such communications at any time by contacting us at 
  • info@gsmanpower.co.uk.
  • Furthermore, when you use our online services, we employ cookies, as elaborated in our Cookie Policy.
  • Please note that our website shares information with third parties such as Broadbean, Silverpop, and Google My Business.

How we use your personal information

We collect and handle your personal information for the following purposes:

  • Providing the services you expect from us.
  • Tailoring content and resources to your preferences.
  • Responding to your inquiries and requests.
  • Sending you information about Gsmanpower’s upcoming events or newsletters that may interest you.
  • Creating, publishing, and improving content relevant to you.
  • Ensuring effective presentation of content on our website for you and your device.
  • Allowing you to engage in interactive features of our website.
  • Developing and enhancing our website and systems to better serve you, including testing new IT systems and processes.
  • Conducting analytical research on our prospective clients and candidates, including their interests in services/products.
  • Transferring data to third parties as necessary.
  • Complying with legal obligations.
  • Investigating and responding to incidents and complaints, as well as cooperating with investigations by authorities.

We may also process your information to comply with obligations and rights, and to cooperate with investigations by law enforcement or regulatory authorities.

What does the law say about this?

We utilize your information in accordance with applicable data protection laws for the following reasons:

  • It is necessary to pursue our legitimate interests outlined above, provided these interests do not override your privacy rights.
  • In certain instances, it is required to fulfill our legal or regulatory obligations, such as disclosing information to authorities or government bodies.
  • In specific cases, it is necessary for tasks performed in the public interest or for legal defense when handling special categories of personal information that are publicly available.
  • Occasionally, we may process your information with your consent, obtained when you opt-in for marketing communications and news via email.

We may employ automated decisions, including profiling, to tailor your experience with us. These decisions are based on personas created from your past behavior and are used to prioritize requests and services.

We will retain your information for as long as you wish to continue receiving communications from us, and thereafter for a period necessary to meet our business, legal, or regulatory obligations, typically up to 2 years.

Sharing with third parties

We may disclose your information to third parties under the following circumstances:

  • Suppliers, contractors, and agents: We occasionally engage other companies and individuals to assist with various functions, such as hosting, maintaining website content, marketing services, and providing financial updates upon your request. These parties will only access your personal information as necessary to fulfill their functions and are bound by confidentiality agreements.

  • Other entities within the Gsmanpower Group: We may share information with other companies directly or indirectly controlled by Gsmanpower to improve our services or respond to your requests.

  • Government or law enforcement authorities: If we determine it necessary to comply with a legal obligation, we may disclose information to relevant authorities.

We take precautions to ensure that any third parties with access to your information adhere to strict confidentiality obligations.

IP addresses and cookies

We gather information regarding your computer, such as your IP address, operating system, and browser type, for system administration purposes. This data is statistical and doesn’t identify you or any individual.

Similarly, we collect general internet usage information through cookie files stored on your device. Cookies aid us in enhancing the Website and delivering more personalized content. For further details on our cookie usage, please consult our Cookie Policy.

If your computer is shared with others, we recommend avoiding the ‘remember my details’ option offered by the Website.

Where your personal information is stored and processed

As detailed in the section “Sharing with Third Parties” above, we disclose your personal information to the following:

  • Third-party suppliers, contractors, or agents: When we engage a third-party supplier, contractor, or agent, your personal information remains within our control, and we implement measures to safeguard it adequately.
  • Other companies within the Gsmanpower Group: We have established a groupwide agreement to maintain an adequate level of protection for your personal information.

We strive to take all reasonably necessary measures to ensure that your personal information is handled securely and in compliance with this Policy.

Do we transfer your data outside the European Union?

Your personal data may be transferred and processed in countries both within and outside the European Union. We will only transfer your data outside the EU to countries that the European Commission deems to provide an adequate level of protection for your information, or where the Gsmanpower Group has implemented appropriate measures to ensure the privacy of your data. This includes countries such as the US.

Data Security

While we strive to safeguard your personal information, it’s important to recognize that transmitting data over the internet isn’t entirely secure. We cannot guarantee the absolute security of information you transmit to our website or any third party. Therefore, any transmission is undertaken at your own risk. We employ rigorous operational procedures and implement suitable technical and organizational security measures to mitigate unauthorized access, alteration, deletion, or transmission of your personal information.

Your rights. How you can access, correct and delete your personal information

Under the laws governing data protection, you possess several rights:

  • Right to access and obtain a copy of your personal information: You have the entitlement to request confirmation of whether we process any of your personal information. If so, you may access your personal data and receive certain details about how it is processed. Under certain circumstances, you can also request an electronic copy of your information. In limited cases, you have the right to request the transfer of your personal information to another party.

  • Right to correct your personal information: If you can prove that the personal information we hold about you is inaccurate, you can request its correction or updating.

  • Right to be forgotten/have data deleted: In specific situations, you have the right to have your personal information erased. You can make such a request at any time, and we will assess whether it should be granted. However, this right is subject to any legal obligations we may have to retain data. If we determine that your request to delete your personal information must be honored under the law, we will do so promptly.

  • Right to restrict or object to the processing of your data: In certain circumstances, you can request limitations on the processing of your personal information or object to certain types of processing based on your particular circumstances.

To exercise your rights, you can contact us at: info@gsmanpower.co.uk

If our processing of your personal information is based on your consent, you also have the right to withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of any processing carried out before the withdrawal.

You can also file a complaint about our processing of your personal information with the data protection authority of the Member State where you habitually reside, work, or where an alleged infringement of your rights occurred.

Marketing communications

We only send marketing communications to individuals who have given their consent, typically via email. On forms where we collect your personal information, we usually provide a checkbox for you to indicate your agreement to receive marketing communications.

For B2B communications, if you, representing a company or any legal entity, provide us with your personal information as a client or prospect, you allow Gsmanpower to send you marketing communications via email. In this case, we process your personal information based on our legitimate interest to develop our customer database, loyalty programs, and to introduce services that may be of interest to you.

Regardless of how you receive marketing communications from us, you can opt out at any time by clicking the ‘unsubscribe’ or ‘opt-out’ function in the email. Additionally, you can exercise your opt-out right by contacting us at info@gsmanpower.co.uk and providing your name, email address, contact telephone number, and specifying the marketing communications you wish to opt out of receiving.

Changes to this Policy

We only send marketing communications to individuals who have given their consent, typically via email. On forms where we collect your personal information, we usually provide a checkbox for you to indicate your agreement to receive marketing communications.

For B2B communications, if you, representing a company or any legal entity, provide us with your personal information as a client or prospect, you allow Gsmanpower to send you marketing communications via email. In this case, we process your personal information based on our legitimate interest to develop our customer database, loyalty programs, and to introduce services that may be of interest to you.

Regardless of how you receive marketing communications from us, you can opt out at any time by clicking the ‘unsubscribe’ or ‘opt-out’ function in the email. Additionally, you can exercise your opt-out right by contacting us at info@gsmanpower.co.uk and providing your name, email address, contact telephone number, and specifying the marketing communications you wish to opt out of receiving.

Contact

Feel free to reach out with any questions, comments, or requests regarding this privacy policy to info@gsmanpower.co.uk.

If you’d like a copy of mechanisms related to a specific transfer of your personal information, you can request one by contacting info@gsmanpower.co.uk.

Additionally, you can get in touch with our local data protection representative at the same address: info@gsmanpower.co.uk.